Thank you for choosing Luxe Bros Cleaning — where premium home care meets white-glove convenience. By booking with us, you agree to the terms below, designed to ensure a smooth, consistent, and professional experience for every customer.
When you book an appointment, we reserve time exclusively for your home and turn away other clients during that slot. Need to reschedule or cancel? Call or text us at (778)-650-4546
At the end of your appointment, we’ll walk you through the results to confirm satisfaction. If you’re unavailable, a 10% gratuity will be added to your invoice to compensate the technician for completing the job without your review. If you have any concerns, they must be reported within 48 hours of service. Concerns raised after this window or refusal to participate in the final inspection will not be addressed.
Payment is due immediately after service by credit or debit card, or cash. Late payments incur a 10% fee plus 0.5% daily interest until paid in full. If you plan to leave during a appointment, please check out with your technician before departing — we’ll continue working on the home as scheduled. By booking, you authorize Luxe Bros Cleaning to charge the card on file for cancellations, no-shows, or approved service extensions. All sales are final.
By booking our services, you grant Luxe Bros Cleaning permission to photograph your home (blur out address) for training or marketing use unless you request otherwise in writing. This agreement is governed by Oregon law. You confirm you are at least 18 years old and authorized to approve services for the home. For questions, contact us
By booking with Luxe Bros Cleaning, you agree that services are time-based, not checklist-based; you will provide us access to your home and participate in the final inspection; you understand and accept our cancellation, gratuity, and extended service policies; payment reflects technician time and effort, not guaranteed outcomes; and Luxe Bros Cleaning liability is limited to the amount paid.
We’re here to deliver results that match the pride you take in your home — with a service experience just as clean.
